I made an appointment 10 minutes before I showed up (does that even count as an appointment?) and they were ready to go for me the second I arrived. The staff was instantly friendly, smiling, and welcoming, and I loved how hospitable they were to the other patrons as well as myself. I got a gel manicure ($25), and I absolutely loved it! My nail technician was quick, efficient, and did a wonderful job. I loved the quality of my nails as well as their friendly service; I wish I lived in the area, I would make this my to-go salon.